Privacy Policy
Last updated: March 2026
Yapsmith ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our service.
1. Information We Collect
When you submit a service request through Yapsmith, we collect:
- Name — to identify you and address you personally
- Phone number — to contact you via SMS or phone call regarding your request
- Service type — to route your request to the appropriate service business
- Message / description — to provide context about your service need
We may also collect basic technical data such as your IP address and browser type for security and analytics purposes.
2. How We Use Your Information
We use the information you provide to:
- Connect you with a local service business that can help with your request
- Send automated text messages (SMS) regarding your service inquiry
- Follow up by phone or text to confirm appointment details
- Improve our service quality and response speed
We do not sell your personal information to third parties.
3. SMS Messaging
By submitting a service request form on a Yapsmith-powered page, you consent to receive automated SMS text messages from the service business you are contacting via Yapsmith. These messages may include:
- Confirmation that your request was received
- Follow-up questions to qualify your service need
- Appointment scheduling information
Message frequency varies based on your inquiry. Message and data rates may apply depending on your carrier and plan.
4. Opting Out of SMS
You may opt out of SMS messages at any time by replying STOP to any text message you receive. After opting out, you will receive a single confirmation message and no further texts will be sent.
Reply HELP to any text message for assistance, or contact us directly at support@yapsmith.com.
5. Data Sharing
Your information is shared only with the service business that is responding to your request. We do not share your data with unrelated third parties, advertisers, or data brokers.
6. Data Retention
We retain your information for as long as necessary to fulfill your service request and comply with applicable laws. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, contact us at support@yapsmith.com.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Yapsmith
Email: support@yapsmith.com